Patient Bill Of Rights

Before receiving treatment, you have the right to: 

• Receive written information about your rights and responsibilities. 
• Request information about policies, procedures, services and charges. 
• Know payment policies and your payment responsibilities. 
• Know the name and title of everyone providing services to you. 
• Choose your provider. Know the governing agencies of the PureView Health Center. 

As a patient, you have the right to: 

• Receive fair, considerate, respectful, and quality care. 
• Information about your diagnosis and treatment options. 
• Participate in making decisions about your treatment plan. 
• Accept or refuse treatment and be informed of the consequences. 
• Receive clinically approved treatment to alleviate pain when the treatment is appropriate, necessary, and meets your health care needs. 
• Privacy of personal information and confidential treatment. 
• Have access or a copy of your records by making a written request. 
• Make written or verbal complaints to the Executive Director. 
• Recommend changes or make complaints without repercussions. 
• Know our procedures for living wills and advance directives. 

As a patient, you have the responsibility to: 

• Show respect for other patients and health care workers. 
• Work cooperatively with staff and carry out agreed-upon treatment. 
• Ask questions if you disagree or do not understand your treatment. 
• Recognize the limits of science and medical technology. 
• Always provide complete, honest, updated health information. 
• Cancel or reschedule when you are unable to keep an appointment. 
• Provide proof of insurance and/or income, initially and as requested.