PureView Health Center Patient Feedback

Comments

Please use the form below to comment or suggest an improvement! If you have a complaint, please follow the instructions below under ‘Patient Concerns’ to ensure the proper investigation and follow-up can happen. 

Patient Concerns

PureView takes patient concerns about your experience or care at PureView very seriously. If you have concerns about a visit to PureView, please let us know using the Patient Complaint Form. 

Please fill this form out and mail to: csat@pureviewhealthcenter.org

You may also speak with someone directly at 406.500.2106.

Written concerns may be mailed to: 

PureView Health Center

c/o Risk and Compliance 

630 N Last Chance Gulch, Suite 2300 

Helena, MT 59601 

Other Concerns

PureView complies with all appropriate Federal civil rights laws and does not discriminate based on race, color, creed or religion, national origin, age, sex (including pregnancy, maternity, and sexual orientation), physical or mental disability, or marital status. PureView does not exclude or treat people differently because of race, color, creed or religion, national origin, age, disability, or sex. 

If you believe PureView has discriminated against you on any of the above basis, we ask you to contact us by following the instructions under ‘Patient Concerns.’ 

You may also file a civil rights, conscience or religious freedom, or HIPAA violation complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal.

If you need help filing a civil rights, conscience, religious freedom, or health information privacy complaint, please email OCR at OCRMail@hhs.gov or call 1-800-368-1019. We provide alternative formats (such as Braille and large print), auxiliary aids and services (such as a relay service), and language assistance. 

If you need assistance providing feedback or submitting a concern, please call 406.500.2106 and discuss alternative options or support.