Job Posting – Behavioral Health Program Director, Helena, MT

Full Job Description

Date: November 2020 Position: Behavioral Health Director

Department: PureView Status: Regular, Full-time, Exempt

1. General Statement

Under the general administrative direction of the Chief Executive Officer, directs the daily operations, performance, and clinical supervision of all behavioral health staff at all PureView Health Center sites and provide professional oversight of all mental health service delivery, assuring quality behavioral care services and staff development.

2. Duties and Responsibilities

  • Provides direct supervision and leadership for behavioral health staff including hiring, training, scheduling, evaluating, making disciplinary decisions and participating in termination decisions
  • Designs and implements initial training program for all new behavioral health staff and regularly evaluates clinical skills of behavioral health staff, providing appropriate coaching and learning opportunities when necessary
  • Champions the use of new technology to deliver and improve Behavioral Health services
  • Serves as a member of the Leadership Team and participates in relevant planning meetings or committees as needed
  • Participates in the review and determination of behavioral health department scope of service.
  • Oversees development and implementation of the behavioral health Quality Assurance program.
  • Participates in formal quality assurance/review program with management team
  • Diagnoses and provides culturally responsive, whole person and family-oriented care and treatment to individuals with mental disorders and psychosocial problems
  • Document encounters and documentation in EHR necessary for claim submission and lock in visits within 24 hours
  • Assist in the detection of “at risk” patients and develop plans to prevent further psychological or physical deteriorating
  • Assesses and plans for the social requirements of individuals through consultative contacts in individual or group sessions
  • Leads and supports continuous professional development to maintain professional standards for all behavioral health staff
  • Work closely with leadership team to identify opportunities for program communication/education
  • Works to unite all behavioral health team members through training, standardization, and creating a culture of teamwork focused on patient-centered care and system improvement
  • Works as primary care team member to coordinate care with Behavioral Health care team and primary care providers, Medical Director, and staff
  • Collaborates with COO to adjust staffing based on team changes and/or patient care
  • Works with COO and staff to maintain all clinic functions including ordering of supplies
  • Engages in Continuous Quality Improvement activities and oversees Behavioral Health programs and substance use disorder/addiction services, including MAT, and monitor performance and patient utilization
  • Furthers the mission of PureView Health Center (PVHC) through active support of the strategic goals, objectives and key performance indicators.
  • Develops and maintains an effective behavioral health program in accordance with community health center grant requirements, patient centered medical home and the mission and priorities established by PVHC
  • Works effectively and collaboratively with community partners to ensure open communication about behavioral health services
  • Ensure adequate peer review and clinical quality measures are in place
  • Provides complete and accurate patient medical records and documentation
  • Coordinates peer review process for behavioral health professionals with corresponding quality improvement projects
  • Demonstrates timely, consistent, and reliable follow-up on patient care issues, such as patient phone calls, or other requests
  • Actively participates in community groups and coalitions to ensure connection and responsiveness of behavioral health programming to community needs
  • Lead the interviewing, planning, assignments, and supervision of the internship program
  • Recognizes and educates staff that managing patient care is a team effort that involves clinical and nonclinical staff (e.g., physicians, nurse practitioners, physician assistants, nurses, medical assistants, educators, front desk staff, schedulers, etc.) interacting with patients to achieve stated objectives
  • Perform other duties as assigned

3. Required Qualifications – Experience & Education

The above knowledge, skills, and abilities are typically acquired through a combination of education and experience equivalent to:

  • Graduation from an accredited college or university with a Masters or Doctorate degree in psychology or social work with current licensure as a Clinical Psychologist, Clinical Psychiatrist, or Licensed Clinical Social Worker; OR
  • Montana Licensed Registered Nurse certified in Montana to practice in the expanded role as a Psychiatric Nurse Practitioner
  • Two (2) years of supervisory experience in behavioral health services, community health center and/or other underserved population

Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Medical Specialty:

  • Addiction Medicine
  • Psychiatry


  • Monday to Friday

Work Location:

  • Multiple locations

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Aggressive — competitive and growth-oriented
  • Outcome-oriented — results-focused with strong performance culture
  • Stable — traditional, stable, strong processes
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

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